How to Bid

Bidding with Soflo doesn’t need to be difficult:

-          Please read the TERMS and DETAILS on our website and make sure you understand them before pacing any bid(s).

1.       Proceed to the registration page and provide all the accurate information:

-email address

-name

-billing address (has to match the credit card info you are registering with)

-phone number

-credit card information

-Please choose your own PASSWORD in the beginning and REMEMBER it.

*** Once you have completed the registration form, you will automatically receive an email with your BIDDER NUMBER. This BIDDER NUMBER will be your permanent bidder number for all of our auctions on our website; you DO NOT have to register for every single auction.

*** You can use your e-mail address to substitute your bidder number

2.       When on our HOME page Click on the big blue box [ENTER AUCTIONS]. You will see all of our auctions. Each auction has its own TERMS and DETAILS. Important information are to include:

-time and date the auction ends

-times for PREVIEW and REMOVAL

-Soflo HIGHLY RECOMENDS that all of our customers utilize the PREVIEW in order to physically check the item(s) you would like to bid on and its condition. In case you are already the higher bidder for an item and after PREVIEW decide you do not like it, immediately contact us at support@bidsoflo.com, so we will delete your bid(s) before the start of the auction closing.

3.        From the Auction Page, click Login/Register on the upper right hand corner.  Next Click the blue button [VIEW ITEMS] of the desired auction

***The Pop-Up Window will open with the Terms and Details of the auction, Read the Terms and Details by Scrolling Down to check the Check Box – [v] – I have read the Terms & Conditions agreement, click [Accept & Continue] ***

-Choose item you want to bid on, the next bid required will be shown in the blue box [BID NOW]

-Click the Blue Box – [BID NOW]

- A Pop up window will open where you enter the required bid and/or max bid

-Once you are satisfied with your entries click [PLACE BID]

                                -“Your BID” – you can place any bid you would like that is higher or at least equal to

                                 the required bid

                                -“Your MAX BID” – you can place the maximum amount for an item you are willing to

                                 pay. Your MAX BID amount will not be visible to any bidders bidding. “MAX BID” is

                                 optional, you can leave it blank if you would like.

*** Reminder*** - Once you’ve clicked submit you are agreeing with the terms of the auction and you are willing to pay and pick up for all of the items that have the winning bid.

                       Bid Notification:  RED        [BID NOW] – you have been outbid

                                                                             GREEN  [BID NOW] – you are the winning the bid

                                                                             BLUE     [BID NOW] – item you have not placed bid for

!!!HAPPY BIDDING!!!

-“WATCH LIST/DASHBOARD” – The Watch list can be utilized to extract items of interest from each auctions. To build your own Watch List simply click on the star of each item you would like to add to your Watch List.

Any items you place a bid on automatically will be placed to your Watch List. You may filter your items by clicking on the drop down menu of your bidder number/user on the top right hand corner and select “VIEW WATCHLIST”. Click the [FILTER] icon button on the upper right hand side in the header. A window from the right will open with options “All active” “Ended” ”Ending soon” and click [APPLY] – this will automatically display all of the Watch List items for the selected parameters.

-“WRONG BID” – Example: Placing a $100.00 bid when trying to place a$10.00 bid, immediately contact us via email to support@bidsoflo.com with your bidder number, name of the auction, when and what time the auction ends, so we may address it as soon as possible.

-“OUTBID” – If you have been outbid for an item(s) you will automatically receive an email confirmation of what item(s) you have been outbid on, or the Button of the item will be in RED

*** - auto email notifications stop being generated day of sale.

-“INVOICE” – After the auction close you will receive an email, you must log in with your Bidder number and Password. Click on the Bidder Profile, will open a Basic Information, click on the Invoices tab and it will display all of the invoice/s confirmation of the item(s) you have won along with location and time of removal.

-“Buyer’s Premium” – The buyer’s premium (unless otherwise stated in the terms of an auction) is 18% and added on your bid total. Example: if your bid total is $100.00 you will be charged $118.00

-“Sales Taxes” – Sales Tax of 7.8% (per Hamilton County, OH) will be add to the purchase unless tax exempt. Any tax exempt forms must be submitted along with the bidder number and auction name to: support@bidsoflo.com prior to the start of the auction.

-“Payment” –Credit cards will be run next day after the auction has ended at 4PM EST and paid in full invoices will be emailed. ***You can make arrangements by sending the requests to pay at Removal along with full invoice/s number to support@bidsoflo.com. All requests must be e-mailed with a timestamp before 4PM EST.

 We accept: Visa, MasterCard, AMEX and Discover.

Personal/Business checks are not accepted. Once payment is complete we will send you, via email, a paid in full invoice. – PRINTED FULL INVOICE with valid ID (upon request) or payment rendered at Removal are the ONLY ways to obtain items. If you do not receive your invoice of your winning items or have questions on payment, please contact: support@bidsoflo.com

Thank you for bidding with us!

-SoFlo Support Team